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OGRODNICZUKJakub Ogrodniczuk

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HelpTravel.pl

My own product · live

A Polish service for finding and booking flights and hotels — prices in złoty, payment on the site and no account required.

Sector
Travel product · search and booking
What it proves
A live product with search, booking and payment — still being developed.
My role
Product direction, UX/UI, content and development — from the first version to today.
As of September 2026
13,000 active users in approximately the first six months
5M organic TikTok views

Open helptravel.pl ↗

HelpTravel on a phone — hotel results with filters and prices in złoty

From search to payment

The product's job: take someone from search to payment so that at every step they know what they're choosing and what they'll pay. Each of the five screens is responsible for one decision on that path.

Flights are a product in their own right

In a Warsaw → Barcelona search checked on 25 September 2026, the service returned 494 offers. Results can be narrowed by stops, price and airline.

Offer labels

  • Najtańszy (cheapest)
  • Najszybszy (fastest)
  • Bezpośredni (direct)

When you choose a fare, the included baggage is shown up front.

Booking runs through four steps

  1. 1Flight selection
  2. 2Baggage and fare
  3. 3Traveller details
  4. 4Payment
HelpTravel flight results on a phone with offer labels and prices
A HelpTravel flight fare choice on a phone with baggage information

One sentence becomes a priced package

The assistant combines a hotel and a flight drawn from offers in the live search. It does not invent prices, and the conversation includes a notice about the AI provider and personal data.

Example checked on 25 September 2026

“City break for up to 1500 zł per person, 2 people”

Budapest, 4 nights, Dean's Home Budapest (9.2) and a direct Wizz Air flight — 2,292 zł in total, or 1,146 zł per person.

The HelpTravel assistant on a phone with a hotel and flight suggestion
A real assistant screen. Suggestions and prices change with the live search.

Trust is a product feature

In a booking and payment flow, trust cannot be added at the end. Information about partners, prices and limitations is part of the path itself.

Who is behind it

LiteAPI supplies the offers, Stripe handles payment, and NUITEE TRAVEL is named before payment as the merchant responsible for the transaction.

What is not here

There are no invented prices, fake urgency or reviews the service did not collect. The lack of BLIK support is stated up front.

How it works, and how it changed

Under the interface, rules handle prices, payments and failure cases. The product reached them in stages: from sending people to partners to booking and payment on the site.

How it works

One offer source
Hotels and flights come from a single supplier, so price and availability have one source.
Payment and failure
When a payment goes through but the booking fails, a separate flow records the case and gives it a reference for support.
Price refreshes
Prices on the homepage are refreshed in the background, not typed in once.
No data means no number
If the source does not return a price, the product does not guess one.

How it changed

  1. It started as a service that sent travellers on to affiliate partners.

  2. The LiteAPI integration: real hotel prices in PLN on the site.

  3. “From X zł” prices that didn't come from live data were removed.

  4. The affiliate partners and the partner-links page were removed.

Distribution shaped the product

HelpTravel content reaches people on TikTok, and in-app browsers can break the redirect to the bank app during a card payment. So checkout recognises the in-app browsers of TikTok, Instagram, Facebook and Messenger and suggests opening the page in a regular browser, with a one-tap link copy.

As of September 2026

5M organic TikTok views

Active users · As of September 2026

13,000 active users in approximately the first six months

What this means for your project

HelpTravel shows I can build and keep developing a product with search, booking, payment and integrations. Your business most likely doesn't need a system like this. But every project gets the same approach: a path that leads to a decision, terms stated plainly, and a site built to work for real people.

Tell me about your project